If your main concern is loss or theft, you have to opt specifically for the AppleCare+ with Theft and Loss plan. Accidental damage can include almost anything, such as water damage, drops, running the thing over, your kid pours paint into the Lightning port-as long as you only have two incidents (or less) in the two year coverage period. The warranty against defects covers the phone as well as the battery and the included headphones and accessories. If the screen shatters but the rest of the phone is relatively unscathed, $29. So let’s say you drop your iPhone on the corner, which breaks the screen but also dents the enclosure enough that Apple can’t fix just the screen-that’s a $99 repair. iPhones are eligible for the Express Replacement Service, letting you request a replacement device in the mail before you send your original damaged device in for repair.
But if the iPhone has other damage, the fee is $99. If you’ve only damaged the screen, a screen replacement is only $29. You also get up to two incidents of accidental damage coverage per year for a relatively low service fee. So AppleCare+ can be a selling point when you’re unloading your used devices on the secondary market! If you buy an extended AppleCare+ plan and then sell the product, the remaining time left in the AppleCare+ goes along with it. What if I sell the product before AppleCare+ runs out?ĪppleCare is transferable! If you’re selling an Apple product before the included AppleCare plan expires, the buyer gets the remaining protection. Conditions apply, but ask Apple about it when you contact them and they can let you know if you qualify. When you use Express Replacement, Apple goes ahead and sends you a new device right away, and you don’t have to mail in your broken device until you receive it. How am I supposed to survive without my device while Apple is repairing it?Īpple offers an Express Replacement Service for the iPhone, iPad, and Apple Watch. You’ll eventually end up paying more for AppleCare+ if you pay monthly, in other words. Pricing varies depending on the cost of AppleCare+ for your device, but for a $199 plan you’ll pay $9.99 per month, or for a $299 plan you’ll pay $14.99 per month. Not anymore! Apple offers a monthly recurring payment plan for AppleCare+ over a 24-month period.
SHOULD I PURCHASE APPLECARE TV
If the problem is relatively small, Apple can sometimes just send you a part, like a new iPhone charger or Apple TV remote.ĭo I have to pay for AppleCare+ up front? If the problem is with a desktop Mac, Apple can sometimes even send an authorized repair technician to you. Alternatively, Apple will send you a box and shipping labels for you to ship any Apple product back to them for repair. When Apple finishes the repair, you get the device back in the mail, again with no shipping fee. Apple can provide you with a Repair ID number for an iPhone, iPad, or iPod needing service, and you can take it to any UPS Store in the U.S., which will ship the device to Apple at no cost to you. If you can get to an Apple store, you can even make a reservation for AppleCare+ service. You can tap on it to see how many days remain, and purchase AppleCare+ (with or without Loss and Theft protection) right on your device. The latest iPhones and iPads will show you an AppleCare+ signup prompt right there near the top of Settings, if you’re still eligible. Generally you get 60 days from the purchase date to buy AppleCare+ (only 30 days if you’re in Japan), and Apple has a page where you can check your exact device’s eligibility. When you’re shopping at the Apple store and, you’ll be offered AppleCare+ at checkout, and authorized Apple resellers can offer AppleCare+ too.īut you have some time to decide. If you already know you want it, buying AppleCare+ with the product is a good idea, just so you don’t forget. Do I have to buy AppleCare+ at the same time as the product? You can pay to extend that protection for longer, which is called AppleCare+. Every Apple device comes with a certain stretch of AppleCare warranty service and phone/chat support for free, typically one year for the warranty and 90 days of phone support. How is AppleCare+ different from the warranty Apple products come with?ĪppleCare is Apple’s term for its warranty programs.
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